When will I receive my key pieces?
We process orders within 1 to 2 business days and prepare them for delivery. Once shipped, you’ll receive a track & trace code to follow your package and enjoy your timeless items as soon as possible!
How to return my key pieces?
At Mioáde, you can return your order within 14 days of receipt, as long as it meets our return conditions. To initiate a return, you can email us at info@mioade.com.
Washing instructions: hand wash only to prevent shrinking or deforming. Use cold water and a mild detergent. Avoid scrubbing or soaking for too long. Do not machine wash, as this may damage the fabric and shape.
Drying instructions: air dry the cap by placing it on a clean surface in its natural shape. Avoid tumble drying, as it may cause shrinkage or distortion. Keep away from direct heat sources (radiators, heaters).
Ironing or steaming: if necessary, use a steamer or iron on a low heat setting to remove wrinkles. Be gentle and avoid applying pressure to maintain the cap’s structure.